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IRS website being overrun by taxpayers seeking their tax refunds

The IRS has a message for taxpayers eagerly awaiting their tax refunds: Please don’t check the status of your tax refund every 5 minutes.  Once a day is enough.

According to multiple media outlets, including the AP, the IRS says its “Where’s my refund?” website and smartphone app are being overwhelmed by eager taxpayers. The agency says its systems are only updated once a day, usually overnight, and the same information is available on the website, the IRS2go smartphone app and IRS toll-free phone lines.  Therefore, checking your status more than once a day is nothing more than a waste of time.

The IRS provides three updates: when the tax return is received, when the refunds are approved and when the refund is sent. To avoid delays, the agency says the best time to check on refunds is evenings and weekends.  This will help you avoid high traffic times on the site and provide you the best chance for an update on the status on your refund.

According to the IRS, the number of inquiries is up over last year, probably because it is easier to check on smartphones and computer tablets. The IRS also says nine out of 10 taxpayers typically receive tax refunds in less than 21 days when they file returns online and get refunds deposited directly into bank accounts.  We are seeing tax refunds being processed and sent to taxpayers in as few as seven days though when they e-file with Jackson Hewitt.

The IRS is receiving more than 1 million returns a day and volume is expected to increase in the coming days, according to the IRS. About 75 percent of individual filers receive tax refunds.





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